FAQ for First-Timers
We are currently in the process of updating these FAQ to include our COVID-19 policies and procedures. Please have a look at our COVID-19 page for more information.
Do I have to make an appointment?
Because we have appointments available every 10 minutes we are often able to fit you in. Community acupuncture works best when we work as a community and it’ helps us at Stuck out if we know what to expect. If you want to try to come in the same day check our online schedule and book or give a quick call or text to see if we can fit you in.
What should I wear? Will I have to take my clothes off?
Please stay clothed! We may sometimes need to access points on the upper leg or arm, so if that tends to be the case please wear loose fitting shorts and a t-shirt. Otherwise, just wearing pants and a loose fitting shirt with sleeves that can be rolled up works perfectly for us.
How long is an appointment?
It can vary. At the first appointment we will probably chat a little longer, The usual treatment lasts about 45 minutes, but some people stay an hour or so. If you have somewhere to be please let the acupuncturist know what time to wake you up. Needles can be left in for as little as 20 minutes and you will still get good results. After treatment most people feel refreshed and energized. Other people don’t feel anything until the next day. There is no right or wrong experience with your own healing.
Do I need to fill out an intake form?
After you make your first appointment our Front Office Manager will send a secure link for your intake to the email address you provided to our scheduling system. Just make sure you hit “SUBMIT” and our staff will have all the info we need. Not good with computers? No problem, we have intakes for you to fill out in the office. Just be sure to show up at least 15 minutes before your appointment so you have time to fill it out.
Where do I put my stuff?
Bring all your stuff with you you to your treatment room, we have bins for you to store it next to your recliner during your treatment. Please keep your shoes on until you are sitting in the recliner.
Can I eat or drink before my treatment?
It’s best not to have either an empty or an overly full stomach before a treatment, but . If you show up hungry we have snacks for purchase. Always stay hydrated, but you may want to use the restroom before the needles go in.
Should I bring anything?
More often than not Community Acupuncture involves groups of people napping. As a result we are a pretty “snore friendly” environment. We have ear plugs for those who need it, but many people chose to bring their own music and headphones to listen to during their treatment. We have pillows and blankets, but if you prefer to bring your own you are welcome to do so.
Do you re-use needles?
No. Never. All of our needles are sterile, one-use disposable needles. Once needles are removed they are disposed of in the biohazard containers you see around the room and never seen again.